1. Status of Terms

1.1 These terms constitute an Agreement which sets out the rights and obligations of you as a purchaser ("you"), and those of GASP ("GASP", "we" or "us"), in relation to the products offered by us through this site. By registering for GASP services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services.
1.2 You agree to provide true, accurate, current and complete information about you as prompted by our registration form (such information being the "Registration Data").
2. Place of performance and applicable law.
Unless otherwise specified, the materials on this site are directed mainly at those who access this site from the United Kingdom. GASP makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement.

You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement.

3. Placing an order
3.1 A notice will be displayed on your web browser before you submit an order with GASP ("the Pre-contract Notice"). The Pre-contract Notice contains important information such as a description, price (including VAT as appropriate) and delivery charges of the goods or services ordered. GASP suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records.
3.2 We accept Visa, Mastercard, Switch, Maestro. We also accept postal orders and cheques. Account customers may pay by BACS.
3.3 Goods supplied to you by GASP will correspond with their prices and description (subject to E & OE). If at any time this is not the case GASP will give you the right to reject the goods within a reasonable time period for a full refund.
3.4 In the unlikely event that an incorrect price is shown on our website. GASP reserves the right to abstain from fulfilling the order at that price. You will of course be notified, and at which point you will be informed of the correct price, and given the choice to proceed with the order.
3.5 A copy of your order will be emailed to you upon completion

4. Right to cancel

4.1 You have the right to cancel your order at any time before despatch. In that event please contact GASP on 0117 9550101
4.2 You have the right to cancel within 7 days of delivery for faulty products or those products that do not fully comply with their description
4.3 The cancellation notice should be sent by e-mail to GASP at orders@gasp.org.uk and must state your name, a description of the goods or services concerned and the invoice number.
4.4 Where GASP has supplied goods to you, you must take reasonable care of the goods in your possession pending their return to GASP. GASP will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract.
4.5 Where GASP has supplied goods to you, these goods must be returned to GASP Warehouse, Unit 9 Parkway Trading Estate, St Werburghs Road, St Werburghs, Bristol. BS2 9PG or be available for collection by GASP.
4.6 Once notice of your cancellation has been received, and we are in possession of the returned goods, GASP will make a refund of the contract price to your debit or credit card used to purchase the goods or by credit note to your account. This will be done within 30 days of the date of cancellation.

5. Content

5.1 GASP shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.
5.2 Certain links in this site will lead to sites, which are not under the control of GASP. When you activate any of these you will leave the GASP site and GASP has no control over and will accept no responsibility or liability for the material on any site, which is not under the control of GASP.

6. Limitation of Liability

6.1 Nothing in this Agreement shall affect the statutory rights of any client or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of GASP.

6.2 Subject to clause 6.1, you agree that GASP shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under GASP's direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where GASP has been advised of the possibility of such loss or damage).
6.3 The only liabilities that GASP can exclude are those arising from the following.
6.3.1 In cases where losses were not foreseeable to both parties when the contract was formed.
6.3.2 Where losses were not caused by any breach on the part of GASP.
6.3.3 For any business losses, and/or losses to non-clients.

7. Delivery

7.1 GASP will send your order with a delivery note. We will inform you if any items are out of stock. If UK mainland clients do not receive their order within 14 days please contact GASP.
8. Complaints handling procedure
In the unlikely event that you have any complaints as to our service or any of the goods and services supplied to you from our site, please contact us by either:
e-mail: orders@GASP.org.uk
Phone: 0117 955 0101
Fax: 0117 955 0210

or write to:
GASP
93 Cromwell Road, Bristol. BS6 5EX. England

All complaints are taken seriously and will be investigated as soon as they are brought to our notice. We endeavour to rectify any problems as soon as possible and will always keep customers informed as to progress.

9. Copyrights

All designs, text, graphics and their selection and arrangement on this site are the copyright of GASP or its content providers. As a visitor to the GASP site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without GASP's prior written consent is strictly prohibited.

10. Matters Beyond our Reasonable Control

GASP shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.

GASP Privacy Policy

Due to the ordering process certain information given by you at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998, solely by GASP. GASP does not disclose any customer information to any third parties. The information is used only for the purpose of processing your request and to communicate with you on any matters relating to the provision of the service in general. Information and statistics may also be used for the purpose of monitoring site usage. These statistics will not include any information that can be used to identify any individual. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. If you have any concerns regarding the privacy of this site please e-mail orders@GASP.org.uk
Site Security.

Security

The entire GASP checkout process is held on an SSL (secure socket layer) secured server. Personal details are encrypted. When you enter the checkout, you can click on the small padlock symbol at the bottom of you browsers screen you will be taken to this sites security certificate. If you have any concerns regarding the security of this site please e-mail orders@GASP.org.uk . Once your order has been completed your credit / debit card details are automatically removed from the system.